SeamlessCMS comes with a product warranty, giving our clients full confidence in Seamless software. For those customers wishing to have an additional level of support, Seamless provides a premium maintenance program that gives our clients immediate access to a Seamless support manager and helpdesk assistance, as well as ongoing product enhancement and functionality upgrades.
Our support plan includes:
• 1300 Australia wide telephone support
• 24 Hour emergency telephone support
• Online & Email Support
• Minor software updates
• Access to maintenance releases and minor releases
• Issue escalation based on severity
• Technical guidance for product related questions & bug reporting